An electric bike is a significant investment, and we think buying an e-bike from a brand that offers a warranty is a wise decision. Similarly, patronizing a local bike store with a reputable brand of e-bike you might be interested in will give you access to any help, advice, or repairs you may need. Hopefully, covering any work, you may need with the warranty that came with the e-bike you purchased.
Insuring your bike is also recommended. Check if your car, renter’s, or homeowners insurance can bundle an e-bike into your policy. If not, look at an insurance company that often covers theft and collision protection, similar to automobile insurance, for your e-bike. Many companies, like AAA and Velosurance, even offer roadside assistance for bicycles and e-bikes.
An e-bike warranty matters
Whether the e-bike you are looking at purchasing is $1500. or $10,000, with a warranty, you can rest assured that your investment is protected. On average, an e-bike will last around seven to ten years. That number can be higher or lower depending on the type of bike and how you use it. If you keep your e-bike well maintained, it can last well over a decade. However, various parts like batteries, chains, and tires will need to be replaced periodically, even with proper care.
For the motor and the controller, one year is the absolute minimum, and two years and more is more reasonable to expect. A lithium battery should last three to five years if it is well maintained. A warranty will usually be between 12 to 24 months.
According to Electric Cycle Guide, a general rule with Li-Ion batteries is:
- 1 year’s worth of warranty is asking for trouble
- 2 years gives some peace of mind
- 3 years more or less covers the battery against premature failure.
Buying an e-bike online
Buying over the internet, which usually means a direct-to-consumer brand, gives you the most e-bike options, usually at the best price (maybe?). But, buying direct has three potential issues you should be aware of.
- Does the e-bike have a warranty period
- Do they give you a recommendation of where to take the e-bike for servicing, regardless if there is a warranty or not?
- And third, will any shipping or setup costs be absorbed in the online savings?
Buying on the web is gaining promise as many direct-to-consumer companies selling e-bikes have even been developing servicing networks. They are contracting with a local bike shop or van service for their setup and repairs in your area. And some companies will even bring a test vehicle to you before you buy.
Read up on the warranty before you buy
As with any purchase, read up on the warranty before you buy. A reputable e-bike company will have warranty information on its website. A quick search on social media for any company will give you an idea of what type of customer service you can expect. If you have questions about your e-bike, social media is a great place to reach out to find the answer. You can send a private message or search through social media posts also.
Is an e-bike eco-friendly?
Electric bicycles are undoubtedly good for the environment as they use electric power (along with human power) to push them forward. If one charges the battery using green solar energy, e-bikes become 100% environmentally friendly and good for the environment.